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Why Small Businesses Need Technology

Technology has become an integral part of most small businesses.  Email has replaced the fax machine.  An onslaught of mobile devices have replaced cash registers, binders and note pads.  Pencil and paper no longer keep up with the velocity of business today.  In order to attract new customers and deliver products and services at competitive prices, small business technology is the cornerstone to automation and profitability. Cloud computing, mobility and consumerization of IT make it affordable for small businesses to deploy systems that were once reserved for large scale enterprise.  With ready access to small businesses technology, there is also more reliance on these core systems.  Small businesses are also targets of cyber attack because they may be perceived as more vulnerable and less vigilant.  Also, small businesses may be less resilient to business disruption related to systems failure.  Accordingly, Small Businesses should take every precaution to protect applications and their data.  They should also properly assess their risks and exposure to ensure they get the most from their small business IT Budgets. What can small businesses do to make sure these systems support the ongoing operations with minimal interruption? Small Business Technology Inventory A good place to start is to take inventory of your systems and data.  It is good policy to document all of your IT assets including hardware, networking devices, application software and data so you can have a complete view of your IT Systems.  Make sure you include mobile devices, cloud computing or software as a service (SaaS) systems, as well as, custom applications and legacy systems. Small Business Technology Risk Assessment Once you have...

Getting More From Your IT in 2013

Getting More From Your IT in 2013 There are plenty of ways to get more from your IT budget in 2013. Mobility, remote support and cloud backup are a few technologies that will make your budget go farther. Let’s explore a few ways you can leverage these emerging trends to get more from your IT infrastructure. Mobility Mobility is a rapidly growing trend. Most analysts agree there will be as many shipments for mobile devices (e.g. smart phones and tablets) as there are for PC desktops, laptops and servers shipped in 2013. With more emphasis on mobility, companies need to address the security issues around lost or stolen devices. Mobile devices may have access to critical business applications or have corporate data resided on the smartphone or tablet. Companies may be subject to data leaks if these mobile assets are lost or stolen. If you have unintended disclosure of privacy information related to employees, customers or suppliers, you may be subject to fines due to breach of industry (e.g. PCI Compliance) or regulatory requirements (e.g. HIPAA). You may also lose goodwill with customers if you suffer a data loss. A data loss could also impact sales. By protecting these mobile devices with a proper mobility strategy, you can avoid the costs associated with a data leak. As they say, “an ounce of prevention is worth a pound of cure”. Remote Support Many companies have turned to remote support models to monitor and manage their network environment. By remotely monitoring and managing your network and related IT assets, your IT Service Provider may be able to fix your IT costs...

2013 IT Trends

2013 IT Trends There are a number of driving factors that will influence 2013 IT trends. These trends include Mobility, Cloud Computing, Disaster Recovery and IT Security. These 2013 IT trends will influence IT budgets and plans, while enabling companies to take advantage of mobile computing, enterprise infrastructure, software as a service (SaaS), social networks and more. Here are some predictions for 2013. Mobility A top  2013 IT Trend is Mobility.  Mobility and mobile device management go hand in hand. Most IT industry analysts agree market growth of smartphones and tablet computers will outpace PCs in 2013. The IT Industry research firm IDC is now projecting that 172.4 million tablets will ship in 2013. Mary Meeker, former internet analyst turned venture capitalist noted 24% of Black Friday shopping occurred on a smartphone or tablet in 2012. Microsoft also hopes to get a large share of the tablet PC market with its recent release of Microsoft Windows 8 RT Tablet. This trend in mobility will drive the greater need for Mobile Device Management and mobile security as more corporate data will reside on and be accessed by mobile devices than ever before. Cloud Computing Another 2013 IT Trend is Cloud Computing.  In 2012 many companies turned to the cloud to access enterprise class infrastructure, remote support, online backup and software as a service (SaaS) for critical applications, such as email, sales force automation (SFA) and customer relationship management (CRM). Expect additional growth in cloud adoption from managed security solutions for anti-virus and anti-malware protection, as well as other data protection services. IT research firm Gartner predicts by 2015 ten percent...

Why you should audit your network.

Do you know what’s connected to your network? If not, you should! Auditing your network and creating an inventory of your IT assets catalogs all devices connected to your network including PCs, laptops, printers, routers and switches. In some cases, assets discovered may even be unauthorized. By scanning and discovering all connected devices, your IT team can quickly perform a hardware and software audit. This helps ensure compliance with network policy, software licensing compliance, and compliance with industry regulatory requirements, such as, HIPPA. What’s more, having asset data cataloged, including hardware and software profiles, helps remote support technicians troubleshoot when things go wrong. What can you do with network audit data? Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms, and viruses. Scan and remove spyware that is secretly stealing your company’s bandwidth, jeopardizing the speed of your computer system, and embezzling confidential information about you, your employees, and your business. Check your network’s backup system to ensure it is working properly and accurately backing up all of the critical files and information you never want to lose. Verify that you have the most up-to-date security patches installed properly; miss one critical update and you’re a “sitting duck.” Identify unstable PCs that may operate slowly. Search for all items meeting a criteria in summary and detail. For example, to determine how many machines use windows 7 with 4 megs of RAM to see if they are eligible for an O/S migration. Determine which devices may be out of software license compliance. Summarize warranty information for which devices are covered and which...

Sometimes it is easy being green.

Today is St. Patrick’s Day. Everybody is Irish for 24 hours and the color green is top of mind. Green Computing or sustainable computing is a way to use your IT Assets such as computers, printers, monitors, servers, routers and storage devices efficiently, effectively and with minimal impact on the environment. Here are a few ideas to keep to practice green and sustainable computing: Turn them off when you don’t use them. For desktops and laptops consider turning them off when you are done for the day. Leaving them on at night can increase power consumption. Besides, your PC could use a reboot now and then anyway. However, be sure you speak with your backup and network administrator about IT policies for systems maintenance. Your systems may have a daily backup scheduled after hours. In addition, software and operating system updates may occur after hours as well. Some “managed” desktops, laptops and servers are smart enough to power up for routine systems maintenance. Check your IT policies first to make sure it is OK to turn them off at night. Buy Energy Star computer equipment. Energy Start is a low carbon IT campaign to help reduce energy consumed by computer equipment. When you buy new computers make sure they are Energy Star Compliant. If you have older equipment you may factor in power savings as part of your return on investment (ROI) for your new systems. Consider this, an Energy Star computer can save up to $50 annual in power. Not only to you save some “green” by buying Energy Star Computers, but, by minimizing your carbon footprint you...