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2013 Technology in Review

As always, a lot has changed in the Technology world in the past year. Systems are updating, while new technologies are becoming more prevalent. Windows XP, the operating system that 33 percent of personal computers rely on, is on the way out. Windows 8.1 has become the standard. Also, personal computers are leaving the scene. Small businesses are moving to the compact and portable Tablet. Business On the Go has never been easier. During the past year most companies adopted cloud computing.  While many advances have been made in these technological areas, Cyber security threats and related losses are reportedly on the rise. Why You Should Care About Windows 8 Now that Windows 8 is on the market, it is important to consider the switch. Although it is difficult to change from Windows XP or Vista to 8, having the latest operating system is an important security issue. One option is to do a Clean Install of Windows 8. The other option is to replace XP machines with Windows 8 for potential tax incentives. Mobile Computing Hits Main Street Technology companies continue to release a wide array of Touch Devices and there popularity continues to increase. 2014 will be the first year that tablet sales surpass personal computer sales. This shift to touch devices in the workplace will lead to increased mobility, functionality, and profitability in the work place. Cloud Computing Adoption on the Rise A research report by the Computing Technology Industry Association (CompTIA) 90 % of companies surveyed adopted cloud architectures as part of the IT infrastructure during 2013. In some cases, Cloud Computing deployments occur without...

Why Small Businesses Need Technology

Technology has become an integral part of most small businesses.  Email has replaced the fax machine.  An onslaught of mobile devices have replaced cash registers, binders and note pads.  Pencil and paper no longer keep up with the velocity of business today.  In order to attract new customers and deliver products and services at competitive prices, small business technology is the cornerstone to automation and profitability. Cloud computing, mobility and consumerization of IT make it affordable for small businesses to deploy systems that were once reserved for large scale enterprise.  With ready access to small businesses technology, there is also more reliance on these core systems.  Small businesses are also targets of cyber attack because they may be perceived as more vulnerable and less vigilant.  Also, small businesses may be less resilient to business disruption related to systems failure.  Accordingly, Small Businesses should take every precaution to protect applications and their data.  They should also properly assess their risks and exposure to ensure they get the most from their small business IT Budgets. What can small businesses do to make sure these systems support the ongoing operations with minimal interruption? Small Business Technology Inventory A good place to start is to take inventory of your systems and data.  It is good policy to document all of your IT assets including hardware, networking devices, application software and data so you can have a complete view of your IT Systems.  Make sure you include mobile devices, cloud computing or software as a service (SaaS) systems, as well as, custom applications and legacy systems. Small Business Technology Risk Assessment Once you have...

Solving Infrastructure Challenges for the Mobile Workforce

If you have a mobile workforce who use mobile devices within your business you want them to be productive, connected and have secure access to your companies applications and data. According to a recent research report by the Computing Technology Industry Association, mobile workers complain about poor connection speeds 49% of the time. In addition, mobile workers have difficulty transferring data and also are challenged by applications that are not optimized for the mobile environment. Make Sure Your Network is Ready for the Mobile Workforce Your Mobile workforce need ssecure and ready access to your network via WiFi communications while in your office. If you WiFi is insufficient your workers will suffer unnecessary downtime or slow connections and you will lose productivity and have decrease worker satisfaction. Secure your Mobile Workforce You also need to make sure those devices connecting to your corporate network are authorized and secure with the latest anti malware updates and O/S Patches for their specific mobile device. Mobile devices are the target of malware, phising schemes and virus threats. These exploits could expose your company and your data to data leaks or losses resulting in privacy and data breach. Undetected, your company could face fines, loss of reputation and other business interruption issues. Make Sure Your Data and Voice Plans Have Policy Control No one likes big surprises at the end of the month, so managing expenses for your mobile workforce should take into consideration travel and various roaming and out of network charges. Make sure your policies are clear who is responsible for voice and data usage and what is or is not...

Happy Data Privacy Day!

Data Privacy Day may not be a holiday for your IT Support Professional, however, it is an international holiday dedicated to education about Data Privacy. On this day many private, government and academic Data Privacy and IT Security Professionals get together and discuss key issues about Data Privacy. What is Privacy Data and What Does This Mean to Your Business? Privacy Data can include a combination of Name, Address, Birthday and Taxpayer information. It can also include other information you may have related to employee health records, personnel records, customer data, supplier data and more. Keeping this data protected and secure from data leaks and hackers is important. You may face fines, suffer damages, loss of reputation and even loss of revenue if Privacy Data is leaked from your company. What Can You Do on Data Privacy Day to Protect Your Business? It is important to educate your employees about Privacy Data and the Risk of Loss. In today’s world where social networking is acceptable in many workplaces, employees may not realize the risks of sharing Privacy Information. The more your employees are aware of Privacy Data and the Risk of Loss the better. How Can I Protect Privacy Data on My Company Network on Data Privacy Day? It is important to keep you systems in compliance with O/S Patches, as well as, up to date with the latest Anti-virus and Anti-malware definitions. It is also a good idea to monitor your network for unauthorized access. You should also maintain a current backup of all of your privacy data. If you have a data leak you may be required...

Getting More From Your IT in 2013

Getting More From Your IT in 2013 There are plenty of ways to get more from your IT budget in 2013. Mobility, remote support and cloud backup are a few technologies that will make your budget go farther. Let’s explore a few ways you can leverage these emerging trends to get more from your IT infrastructure. Mobility Mobility is a rapidly growing trend. Most analysts agree there will be as many shipments for mobile devices (e.g. smart phones and tablets) as there are for PC desktops, laptops and servers shipped in 2013. With more emphasis on mobility, companies need to address the security issues around lost or stolen devices. Mobile devices may have access to critical business applications or have corporate data resided on the smartphone or tablet. Companies may be subject to data leaks if these mobile assets are lost or stolen. If you have unintended disclosure of privacy information related to employees, customers or suppliers, you may be subject to fines due to breach of industry (e.g. PCI Compliance) or regulatory requirements (e.g. HIPAA). You may also lose goodwill with customers if you suffer a data loss. A data loss could also impact sales. By protecting these mobile devices with a proper mobility strategy, you can avoid the costs associated with a data leak. As they say, “an ounce of prevention is worth a pound of cure”. Remote Support Many companies have turned to remote support models to monitor and manage their network environment. By remotely monitoring and managing your network and related IT assets, your IT Service Provider may be able to fix your IT costs...