Voice and Unified Communications Solutions
Next Generation Voice Solutions
We offer a comprehensive suite of Cloud telephony solutions to increase productivity at every business level:
- Hosted PBX
- SIP Trunking Services
- Hosted Call Center Solutions
- iOS and Android Smartphone Apps
- Predictive Dialer and SMS
- Soft Reception Console
- IP Fax Solutions
- Virtual Office Attendant
- CRM | MS Outlook Integration
CALL CENTER APPS
With our hosted call center solutions, say goodbye to large upfront investments, complex management, hidden fees and long deployments. Our call center functionality is leading edge technology with call back, call whisper, call barge features and all the real time reporting and metrics you demand at a fraction of the costs.
IP FAX
With our IP FAX solutions, get a little or get a lot, the choice is yours and either way, the quality is always superb! All our DIDs are T.38 compliant with awesome fax delivery from 2 to 500 pages!
- Inbound only – PDF 2 Email
- Traditional Fax to Fax
- Fax – Store – Forward Solution
- HIPAA Compliant
PREDICTIVE DIALER
With our hosted predictive dialing and SMS solution, triple the amount of agent talk time with prospects, auto detect no answers, busy signals, voice mail, fax machines and quick disconnects.
- Throttle concurrent calls
- Auto Redial Feature
- Multiple IVR Scripts | Reports
- SMS Broadcasting Option
PBXFone
With our PBXFone, our smartphone app brings the ultimate connectivity to your business phone extension. Twin your smartphone, iPad or tablet and take your desktop phone extension with you anywhere and get the mobility and productivity you demand in today’s competitive environment.
- FREE download from App Store and Google Play
- Supports all PBX functionality
- Switch calls from app to desk to mobile on the fly
- Call recording available
- Access user portal and settings
YOUR SINGLE SOURCE FOR TECHNOLOGY – SERVICES – DEPLOYMENT – SUPPORT
Soft Reception Console
Our Voice Operator Panel is perfect for large organizations that wish to omit the clutter of reception phones with multiple expansion modules. The VOP provides full extension status monitoring (ringing, busy, available) with calls details and call interception. This advanced software switchboard and attendant console is fully translated in English, French, Spanish, German, Italian, Dutch, Danish, Turkish, Russian and has all the drag and drop features required to operate an effective receptionist environment.
VIRTUAL OFFICE
Our Virtual Office portal is an essential tool for businesses with multiple entities within a single location. Phone numbers (DID’s) are listed and tagged within the interface to pop a custom screen display when the number is called. The screen displays the appropriate messaging for the receptionist to greet the caller.
CRM | SALESFORCE
Our Salesforce integration is a hosted CRM application integration that manages key communication directly within Salesforce Enterprise. This unique app automatically logs all incoming and outgoing call data into Salesforce.com while providing incoming and outgoing call popups and note taking that syncs with Salesforce basic functions.
MS OUTLOOK
We offer and integrated click to call functionality directly within MS Outlook using SIP TAPI from Source Forge. Businesses can now click and dial contacts within Outlook to instantly place the IP phone on hook and dial the desired phone number. Increase productivity and automate processes within your business.