by clikcloud | Dec 2, 2021 | omnichannel, SMB Technology, Technology News
Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can...
by clikcloud | Nov 16, 2021 | Digital Marketing, google business
What would your business do if there was a free, easy and practical way to be seen on Google and get more views (and business) each month? That and more is what a Google My Business listing can do for you. Read on to learn more about the value of having your own...
by clikcloud | Nov 12, 2021 | SMB Technology, Technology News, Unified Communications
Unified Communications, or UC, is an Internet-based way to bring together your company’s communications–telephony, web conferencing, email and more. With its benefits, it requires a reliable and secure network to keep your employees connected and productive....
by clikcloud | Nov 5, 2021 | cybersecurity, SMB Technology, Technology News
With the amount of data being generated by businesses the world over, every single day, securing this data is vital. While Government, Industry and other regulations offer compliance to standards, information security reduces business risks related to cybercrime,...
by clikcloud | Oct 21, 2021 | Digital Marketing, Website
The recent social media outage serves as a wake-up call: are you relying too much on your social media accounts in running your business? Read on to learn why a diversified approach to digital marketing, including a business website, will help you keep doing business...
by clikcloud | Oct 18, 2021 | Phishing, SMB Technology, Technology News
Many threats to your network abound, and often ransomware, malware and viruses enter your network through social engineering, or “phishing” emails. Read on to learn the extent of the problem and how you can keep your business from being affected by these threats. ...
by clikcloud | Oct 13, 2021 | cybersecurity, SMB Technology, Technology News
Cybersecurity Awareness month is here, and is a great time to remember the importance of protecting our networks. Cybersecurity is a puzzle with many pieces; training your workers in awareness and best practices for cybersecurity is a key part of protecting your...
by clikcloud | Oct 13, 2021 | cybersecurity, SMB Technology, Technology News
Cybersecurity Awareness month is here, and is a great time to remember the importance of protecting our networks. Cybersecurity is a puzzle with many pieces; training your workers in awareness and best practices for cybersecurity is a key part of protecting your...
by clikcloud | Sep 23, 2021 | Blog Content, Digital Marketing, Images
More than ever, your company’s website is its brand and can do your digital marketing for you, with quality content and more. Read on to learn more about how to draw visitors to your website, get visitors and become an influencer and thought leader. Start With...
by clikcloud | Sep 16, 2021 | SMB Technology, Technology News, Unified Communication as a Service
Unified Communication as a Service (UCaaS) powers video and voice collaboration and communications on platforms like Microsoft Teams and Zoom, among others. These two popular platforms offer video conferencing, file sharing, and even telephony, which can help with...
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